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18 Sukhumvit Soi 11 Bangkok 10110 Thailand
Tel: +66 (0)2 120 8888 Fax: +66 (0)2 120 8899
enquiry@presidentpalacehotel.com
www.presidentpalacehotel.com		  
 
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Guest Questionnaire
We request you to kindly evaluate The President Palace Hotel
 
Please rate our quality of service Excellent Good Satisfactory Poor
Staff efficiency
Staff friendliness
Staff courtesy
Reservation
Was your room reservation in order upon check-in?   Yes No  
Comments
 
Guest Services Excellent Good Satisfactory Poor
Bell Captain
Telephone Operators
Mail/Fax delivery service
Reception
Front Cashier
Business Center
Laundry
Security
 
Accommodation Excellent Good Satisfactory Poor
Cleanliness
Efficiency of service
Amenities in your room
Bathroom
Value for money
Overall
 
Restaurant Excellent Good Satisfactory Poor
Food Quality
Efficiency of service
Value for money
Overall
 
Other Excellent Good Satisfactory Poor
Room Service
Bar Service
Pool Bar
Fitness Center
Was everything in working order in your room? Yes No  
If you checked "No", what was not working?
Was your request quickly responded to? Yes No   Min
General
1. What is the purpose of your visit?
Pleasure Business Both  
2. Are you familiar with the other properties of the Compass hospitality?
Yes No  
How did you make your reservation?
Why did you choose to stay at the President Palace Hotel ?
Would you stay with us again?
What improvement would you like to see
So that we could be of better service to you?
Club Lounge Excellent Good Satisfactory Poor
Reception
Business center
Food & Beverage
Overall service
Overall experience

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to serve you again.
 
 
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